Client Message – Jim Bell Architectural Design’s COVID-19 Response – Update


June 18th update:

Now that the Ontario government has allowed us to move to Stage 2, some of our team members will work at the offices and we will be conducting some meetings in our offices with physical distancing and other precautions in place. Always call ahead to arrange an appointment before coming to the office because have not returned to regular office hours at this time.

If you meet any of the following conditions, please call to postpone your meeting:

  • Have any of these symptoms:

    • Fever, Cough, Difficulty breathing/Shortness of breath, Sore throat/Difficulty swallowing, Runny nose, Feeling unwell, Headache, Unexplained tiredness and muscle aches, Loss of taste or smell, Nausea/vomiting/diarrhea/abdominal pain
  • Have been in close contact with someone who is sick or has confirmed COVID-19 in the past 14 days.
  • Have returned from travel outside Canada in the past 14 days.

Our team members will be staying away from the office if they meet any of these conditions.

If you have a face mask, please wear it to your appointment. We will have masks available at the offices.

If you have any questions or concerns, please contact us.


May 8th update: Now that the Ontario government has loosened restrictions around residential projects and business activities in general, we are scheduling site consultations again. We are in the process of contacting everyone who has done a phone consultation with Jim and indicated they would like a site consultation. If you have not heard from us yet and would like to schedule a visit, please contact Stephanie at x123.


April 2nd update: The Ontario government has restricted all non-essential trips outside our homes for the next few weeks. Jim will abide by these rules and has decided to postpone all site consultations until this restriction has been lifted. If you have a site consultation scheduled during April, we will be in touch to reschedule for May or June. Design work will continue on all projects from our home offices and meetings will be conducted by phone or online virtual meetings.


PEMBROKE and STITTSVILLE, Ontario (March 24, 2020)
To our valued clients,


In light of yesterday’s news that all non-essential workplaces in Ontario must close, I can assure you that our firm qualifies as an essential service. We can and will continue to operate through telework and online provision of services, and where necessary, site visits that meet or exceed all social distancing requirements. Our offices are closed to the public and team members are scheduling any necessary work at the office to ensure that all social distancing requirements are met.


From the Provincial List of Essential Workplaces:

  • Our day-to-day architectural design work falls under the following provision:
    “Note that teleworking and online commerce are permitted at all times for all businesses.”
  • Contract Admin and site visits would fall under the following provision:
    28. Construction work and services, including demolition services, in the industrial, commercial, institutional and residential sectors;

We are pleased that we can continue to provide our services to you. We are confident that the quality of our work and our project schedules will be unaffected. Thank you for your understanding and if you have any questions or concerns, please do not hesitate to contact me at x128 (Ottawa – 613-831-9688, Pembroke – 613-629-6988), by email at jim(at) or through our contact form (link to


Kind regards,
Jim Bell


To contact our Stittsville staff, please call 613-831-9688

Nicole x125

Chris x126

Stephanie x123

Julie x121

Jim x 128


To contact our Pembroke staff, please call 613-629-6988

Tim x130

Amie x127

Jim x128
Please note that all extensions can be reached from either office phone number.


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